Special Purchasing FAQ
What types of things can you source for me?
Our Special Purchasing team can source anything you can think of. From custom fasteners, specialised vacuum cleaners, particular sizes in drill bits or saws blades, fridges that fit particular spaces to specialised metals for construction, we have even sourced a specialised smoking BBQ for a customer. If you can’t find it anywhere else (or even if you can, but you want the special service only Blackwoods can offer), we can help you get it.
Where do you source the products from?
We can source what you need from literally all over the world. We have global specialists for sourcing products overseas and great relationships with vendors here in Australia which mean that whatever you need, Blackwoods can find it for you. Rest assured, we only deal with the best brands, responsibly sourced from all over the world, which means you get a high quality outcome every time.
What details do I need to supply?
Of course to help us understand your requirements, the more details you can supply the better. Ideally, it’s great to have a picture of what you are after or manufacturer part numbers, but they are not essential. We also have a team of technical specialists who provide expertise to our purchasing consultants, and great relationships with our vendors ensuring that we can make recommendations for the best product for the job at hand. We’ll do the research, speak with the experts and source the best possible solutions for you and your business.
How much does it cost?
At Blackwoods we always strive to deliver great value to our customers. There is no addition surcharge for our special purchasing service, the final cost is determined by the product required and the complexity of the purchase.
How do I get in contact with the Special Purchasing team?
You can simply call our friendly Customer Care Team on 13 73 23 or email us on enquiries@blackwoods.com.au.